02/27/2025

Don't Avoid Conflict

Embrace it as an opportunity

What’s the first step in learning how to have a difficult conversation? Don’t avoid or delay it. Commit to discussing the issue within a specific time frame.

Avoiding tough conversations will hurt your relationships, lower trust and create negative outcomes. It may not feel natural at first to engage in difficult discussions, especially if you dread discord, but reframing your perspective can make all the difference. These conversations are an opportunity to strengthen positive relationships and resolve lingering issues — not just to address problems.

How to prepare for a difficult conversation: 7 practical tips

1. Begin from a place of curiosity and respect

Instead of focusing on being liked, focus on being effective. When we worry too much about likability, we risk compromising clarity and resolution. Shift your mindset to approach the conversation with curiosity about the other person’s perspective and a commitment to mutual respect. Ask yourself: What can I learn about their view, and how can we work toward a shared understanding?

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