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08/15/2024

The Secret to Delivering Constructive Criticism, According to a Psychologist

Here’s what research says about how to do it effectively

As a manager, delivering constructive criticism is a necessary and difficult part of the job. It can be emotionally tough to say something to someone else that you know they don’t want to hear. In addition, when talking to younger employees, you may be concerned about deflating their confidence.

Lots of people (including me) have commented on the problems with the “sh*t sandwich” strategy in which you embed a criticism in between a couple of—often half-hearted—compliments. So, what can you do that is more effective?

My colleague David Yeager provides a great basis for understanding how to deliver good constructive criticism in his new book 10 to 25: The Science of Motivating Young People. He points out that when delivering criticism, you have to navigate a difficult line. You want your employee to feel valued and that you believe they can succeed. You also want your employee to have the tools they need to be successful.

Please select this link to read the complete article from Fast Company.

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